Wiko’s founding value is to stay close to its community, to give it the chance to have its say, to listen to it and to observe how it grows so that we can get to know it better and improve satisfaction. That’s the revolution the Wiko way.
In this way, the scale of the interactions and direct relationship with users come into their own. Wiko puts itself on an equal footing with its “Wikonautes” (Wiko fans)!
The social networks are a vital tool for us. This direct link, which is better than any market research or consumer test, now means we can get almost instant feedback, whether about new products or the services that are already on offer. At the same time, we are always keen to know what our fans think.
Our reactivity on the social networks makes Wiko accessible to everybody by making room for all Wikonautes to be ambassadors.